How it works
From offer accepted to keys in hand.
A stage-by-stage look at how a sale moves. What the progressor does, what agents can see, and what clients experience at every step.
Offer accepted
AdminSet it up once. Everything else follows.
Add the property, both parties, their solicitors, and the assigned agent. Two minutes and the sale has a structure. Both chains are live, all reminders are armed, and nothing depends on someone remembering to do something.
Milestone tracking
AdminBoth sides of the transaction, tracked together.
Every sale follows two parallel chains: one for the vendor side, one for the purchaser. Confirm steps as they happen. Reverse one if something falls back. Mark as not-required where the sale differs from usual. The record stays accurate, even when things change.
Automated emails
Admin + ClientConfirm a milestone. Everyone who needs to know, finds out.
The right people get the right email the moment you confirm. The buyer's email explains what this means for them and what's coming next. The seller's takes their perspective. The agent gets a brief status update. You don't write any of them.
Your searches are back — here's what it means
An update on your sale: searches returned
File update: searches returned — 14 Birchwood
Client portal
ClientClients know where they are without having to ask.
The welcome email includes a link that opens on their phone. No app, no account. They see their progress, what comes next, and the key dates ahead. Every time a milestone is confirmed, it updates. Most of the 'just checking in' calls stop because clients already have the answer.
Your sale
14 Birchwood Ave
68% complete
Next step
Awaiting enquiry responses
Work queue
AdminEvery morning starts with a clear picture of what matters.
Reminders fire automatically. Some trigger when a milestone is confirmed, others after a set amount of time has passed. You can add your own on any file when something specific needs following up. The queue pulls everything together across all live transactions, in the order it matters.
Agent dashboard
AgentAgents always know where their sales stand.
Negotiators and directors get their own login. They can see every live transaction, how long each has been running, and a forecast of when exchanges are likely. Full milestone detail is a click away. If something needs chasing, they can raise a request to the progressor directly from the app.
Exchange
Admin + ClientThe moment that makes it real.
Exchange is confirmed, the agent is notified, and buyers and sellers see something most software ignores. A celebration banner, confetti, a countdown to completion. After weeks of uncertainty, it should feel like a moment. It does.
Completion
Admin + ClientCompletion gets the send-off it deserves.
Clients see a second celebration when completion is confirmed. The file closes. The analytics capture everything: fees earned, days from offer to completion, your running rate across all sales. The sale is done, properly.
Completed
14 Birchwood Avenue
47
days
£425k
sale price
£2,550
fee earned
412
Active files
across all branches
84
Avg. days to exchange
offer to exchange
74
Exchanges this month
vs 61 last month
See it on a real transaction.
Reading about it is one thing. Watching it work on an actual file is another.
Book a demo →